Check out the latest Best Buy Jobs, Our culture. 530 N Victory Boulevard, Burbank, CA 91502. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. 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Job Culture. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. ), 7 of the Best Situational Interview Questions. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. The interviewing process was relatively easy. In-store pickup & free 2-day shipping on thousands of items. How would you help a customer whose language you don't understand? How to Recycle (or Trade In) Your Old Tech. It was easy and simple. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! I applied online. Fairly easy and quick process. 26d. This is the employer's chance to tell you why you should work for them. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy - Chicago, IL. How to Answer: What Are Your Strengths and Weaknesses? How to Recycle (or Trade In) Your Old Tech. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. Positive. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. I applied online. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … Would you like us to review something? Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! The process took 5 days. They asked a lot of questions about past experiences and personal goals. This will replace the current featured interview for this targeted profile. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. 7 % Employee Referral. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. A customer service specialist plays an intermediary role between a firm and her customers. I interviewed at Best Buy (City of Industry, CA) in October 2019. I interviewed at Best Buy (Jersey City, NJ). Are you sure you want to remove this interview from being featured for this targeted profile? See how your offer stacks up to other pay packages and negotiate confidently. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. Forums. See if they're hiring! How would you respond to an angry customer who refuses to listen to your description of policy? He/she will be the first port of call for a firm's customers or guests. Experience 229 Ratings. Describe a Time when you helped a Dissatisfied Customer. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. I had an interview with a floor manager than a store manager. Best Buy – Brea, CA. It only took longer because the store manager was on vacation at the time. The process took 4 days. Interviews at Best Buy. Other. Average salary for Best Buy Customer Service Specialist in New York City: $12. As a CE Specialist, you will be responsible for creating … Two rounds. May 13, 2019. This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. Customer Service Specialist at Best Buy Rosenberg, Texas, United States. Do you have any customer service experience? Management. Your feedback has been sent to the team and we'll look into it. Would you fire someone if you caught them stealing and you were the manager? They asked the same questions regarding life goals and intentions working for best buy. 78 % Neutral. $10-$13Per Hour (Glassdoor est.) Type: Part-Time Location: San Marcos, Texas. ), 7 of the Best Situational Interview Questions. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. 85 % In Person. View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. Show Salary Details. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) Forums. Learn how to enable cookies. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. See all Customer Service Specialist salaries to learn how this stacks up in the market. The process took a week. “The prices seem okay if you are single, but if you are planning on adding on a spouse, you will have no money left in your paycheck...”. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. How to Answer: What Are Your Strengths and Weaknesses? The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. 26 days ago. Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. 14 % Negative. Compensation/Benefits. Job Security/Advancement. I interviewed at Best Buy (McKinney, TX). 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. 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